Programs & services
Unexpected approaches to common problems
Customers’ Customer Audit for understanding your customers’ needs and context
Role playing and Improv to help people see things from different points of view
Phoenix Encounter for scenario planning & driving urgency
Growth Mindset & Capability Maturity Model Workshop
Proprietary Ideation Platform
Focus Groups on steroids
Strategy Hackathon
a new way of working together
collaborative and agile strategy design
What we used to do in person around a boardroom table can also be done remotely. With the right framework, the right set of tools and the right mindset there is no reason to slow down. At stratuum we offer many ways to collaborate and drive change. The more change we deliver the bigger we build a community of change agents that can build a better planet.
work we do
Strategy Design
Leveraging a framework and toolset to get you from A to B. Showing you first hand how to strategically align innovative ideas. Learning from the testing of results in a continuum that helps move you closer to B, one step at a time.
Scenario Planning
Growth Mindset
Diversity, Equity and Inclusion
Stratuum has announced a partnership with DECK Leadership, performance coaching and authors of 12 Second Culture, to help deliver real impact to business organizations. DECK’s platform is centered on Diversity, Efficiency, Culture and Kindness, which has proven to deliver results on and off the track.
work we do
Strategy Design
Engage in an experience that is built on human centered design to encourage collaboration and diverse thinking. First, we must unlearn and discover your “North Star” and your top business opportunities so we can align market research and validate possibilities.
With possibilities and capabilities in mind we continue the learn portion of the experience. If the possibilities and choices we are evaluating are strategically aligned there is no such thing as failure. We change mindsets to think about what we can learn. By testing aligned hypothesis we can be laser-focused on outcomes and evaluating our path forward.
Scenario Planning
Now, more than ever, we need to build-in resilience to our strategy, business models and operations. With the advent of an extended pandemic, with multiple phases in different geographies, we had to quickly re-tool our organizations with a focus on liquidity and cash-flow. As work-from-home, supply-chains, and customer buying patterns changed on a very frequent basis, we were caught without a playbook to react quickly – or as quickly as our competition did.
Stratuum would like to show you how to bake-in scenario thinking and scenario planning as a core competence at all levels of your ecosystems and processes. Imagine developing, recording, and readying dozens of ready-to-hand scenarios that can be operationalized as events are unfolding. This can include large-scale readiness (like the pandemic) or situational readiness (like a change in raw material prices or foreign currency rates). At any scale, scenario thinking and scenario planning as a management process can reduce surprises, reduce reaction time, and reduce performance risks.
Growth Mindset
Help bring your team, department, or organization on to the path of a growth mindset. Look at growth as a series of drivers, connections and choices. Look at the network of cause-and-effect across all dimensions of growth: revenue, product, adjacencies, services, channels, location, people and more.
Stratuum works with your people to enable them to think about and act on growth levers across all business functions and throughout your extended network of customers, suppliers, vendors, and partners. In addition to help you develop your growth playbook; we rely on data and machine learning to help augment our recommendations of hot spots and areas of opportunity. We can also engage with your customers directly in combination focus-group and real-time survey to gauge satisfaction, product quality, product use-cases, and reactions to help prioritize new bundles, products and new feature/functionality.
Diversity, Equity and Inclusion
In the wake of major social and political changes over the past decades, leading organizations are taking steps to increase diversity, equity, and inclusion. Yet progress in most sectors remains tepid. Programs designed to increase diversity and inclusion in the workplace often fail. So that leads to a natural question: What’s actually working? How do we turn dialogue and intention, into action? The goal is to gain a foundational understanding of the issues through open dialogue and curiosity and have a set of tools that can help leaders make the changes that will lead to more diverse, inclusive, and equitable organizations.
It is challenging to remain focused on solutions. As to be clear, there is no silver bullet. No single solution. Yet, in pushing yourself to think outside the box and draw on the best empirical evidence that exists, you identify promising areas where investment, focus, and experimentation have the ability to serve as remarkable engines of change. When it comes to maximizing profits and effectiveness, many businesses deploy a set of strategies based on hypothesis, data and evidence. Why not do the same for issues of diversity and inclusion?
the work we do
Strategy Design
We can help you with
- Rearchitecting the future and getting it to show up slightly ahead of schedule
- Changing the way you work together, through collaboration and diverse thinking
- Getting your team into an agile-rhythm of strategy execution to deliver the future
- Learning by doing and adopting the stratuum tools and processes, that you can use to do it yourself moving forward
Scenario Planning
We can help you with
- Conducting a pilot scenario thinking program
- Developing your own scenario planning methodology and system
- Facilitating scenario planning sessions (including model build-outs)
- Integrating scenario planning with enterprise planning including LRP, operational planning, financial planning, and other strategic planning & modeling (M&A for example)
Growth Mindset
We can help you with
- Exposing and aligning your organization on growth levers (some may emerge in areas you’d least expect)
- Using machine learning and your data archives to uncover new insights and patterns that lead to growth and velocity
- Learning a new way to add value-selling to your go-to-market strategy and approach
- Engaging with your customers to understand their needs and your reputation
- Building out your growth strategy, uncovering and solving growth problems and challenges, and delivering a growth playbook to keep everyone aligned
- Role play challenging selling scenarios, by buyer-agenda and buyer persona
Strategy Design
We can help you with
- Rearchitecting the future and getting it to show up slightly ahead of schedule
- Changing the way you work together, through collaboration and diverse thinking
- Getting your team into an agile-rhythm of strategy execution to deliver the future
- Learning by doing and adopting the stratuum tools and processes, that you can use to do it yourself moving forward
Scenario Planning
We can help you with
- Conducting a pilot scenario thinking program
- Developing your own scenario planning methodology and system
- Facilitating scenario planning sessions (including model build-outs)
- Integrating scenario planning with enterprise planning including LRP, operational planning, financial planning, and other strategic planning & modeling (M&A for example)
Growth Mindset
We can help you with
- Exposing and aligning your organization on growth levers (some may emerge in areas you’d least expect)
- Using machine learning and your data archives to uncover new insights and patterns that lead to growth and velocity
- Learning a new way to add value-selling to your go-to-market strategy and approach
- Engaging with your customers to understand their needs and your reputation
- Building out your growth strategy, uncovering and solving growth problems and challenges, and delivering a growth playbook to keep everyone aligned
- Role play challenging selling scenarios, by buyer-agenda and buyer persona
Diversity, Equity and Inclusion
We can help you with
- Turning conversation:Having difficult conversations about ignorance and understanding
- Learning the importance of empathy
- Recognizing racism is a learned behaviour
- Bringing everyone together with a way forward
- Into action:
- Defining the organization you want by understanding the one you have
- Identifying areas of change and talking through possibilities
- Testing hypothesis and leveraging data to measure results
- Understanding what you tested and where you go next
the problems we’ve solved
Currently working with the largest minor hockey association on the planet. Helping to bring diversity and inclusion along with our communities and traditions into the game, to change the culture of Canada’s national winter game. Currently facilitating a discovery journey with the Board of Directors and four sub-committees helping to reshape the game. Collaboration activities include destroying the current business model and building a new organizations out of the ashes including; redefining purpose, values and behaviours, customer empathy and segment definition, business model design, operational model design and outcome mapping to align four sub-committees working on strategic pillars/themes. Re-skilling the operations team to use stratuum’s processes and tools to change the way they work together moving forward, to help deliver lasting impact.
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Driving home the notion digital transformation is not about technology, its about people and adapting the organization to a changing environment in a way that leads to a sustainable competitive advantage. This included empowering a growth mindset and moving to an “as a service” business model. Leveraging digital twins, analytics and connecting tens of thousands of assets across the globe to is providing the ability for fleet management, predictive analytics and preventative maintenance ultimately driving greater uptime, availability while reducing risk. With the focus being on service and reliability, the conversation with customers changes to delivering outcomes to make the customer successful vs selling assets and focusing on pricing and commoditization of high-precision, critical assets.
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Starting with hard hats and steel-toed boots we were able to roll up our sleeves and work on the shop floor to help bring focus to efficiency and asset performance to help gain the trust of management to think bigger about outcomes associated with manufacturing cold-rolled steel. Helped the organization adopt a growth mindset through innovation, collaboration and risk taking. Started with small wins to get the culture right to help with adoption of the changes in technology and business processes. Worked to create a ‘safe space’ for experimentation. Resulted in empowering people to think differently and communicating across silos.
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A large internet media company had multiple long-range plans coming in from a variety of different operating units, each with its own way of doing things. They found it hard to translate and quickly understand where the whole business was heading before it was too late to take corrective actions. We were able to understand what activities were common across each business and what dimensions they shared (customers, products & services, markets, employees) - and went to work on translating what was different into what was common. Within 4 months, using an agile and rapid-prototype approach to process and data, every part of the organization could see how they fit into the larger picture, what direction performance was headed, and what they could do to "move the needle."
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A mid-size mental health practice was doing well overall but felt things could not keep going the way they were during the COVID-19 pandemic. They brought us in to conduct a scenario planning workshop to look for risks and opportunities now and in the near-term future. Looking outside their four walls, we used a structured process to invite creative thinking in various potential future scenarios. Within a day, we found common initiatives that could maintain or increase growth, while protecting patient satisfaction, across a variety of possible future scenarios. The workshop also helped surface additional concerns and threats internally that had not been discussed as a group before, giving the executive team a list of development initiatives, they could tackle over the coming months. every part of the organ
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A not-for-profit engineering innovation company had begun to lose more business than they had in the past. A survey of competitors and market conditions showed that the firm was behind in how it priced, designed, built, and deployed solutions for its government customers. A cross-functional working team was assembled not to try and fix what was broken, but to reimagine what was possible – and go for it. Using a unique and engaging value-mapping process, we worked with pairs from the working team and others to ask a simple question, “what drives value?,” and plot the answers on a map of the organization on one page. We then consolidated all of the value maps into a cohesive view of value drivers and how they interrelate across and through the organization. Very quickly it was evident that all roads led to a handful of value “hubs.” We then went to work on reimagining those value hubs in all parts of the sales and services functions.
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